It's a mix of UI/UX design (Figma), business automation (Make, Zapier, LINE OA bots), and digital strategy. We look at how your business currently operates digitally and identify where design, tools, or workflows can be improved to save time, reduce friction, and increase revenue.

Not at all. We translate your business needs into systems and designs — you don't need to understand Figma, Make, or APIs. You just need to know your goals and pain points. We handle the rest and explain everything in plain language.

Primarily Make (formerly Integromat) and Zapier for workflow automation, and LINE OA for Thai market messaging bots. We also work with Airtable, Notion, Google Sheets, and most CRMs or e-commerce platforms depending on your existing stack.

Yes — and we recommend it. Working in Figma before development saves significant time and budget. You get to see, click through, and validate the product before a single line of code is written. It also makes the handover to developers much smoother.

It depends on your current processes, but our clients typically save between 2 to 10 hours per week per workflow automated — things like manual data entry, follow-up messages, invoice generation, or lead routing. We start with a process audit to identify the highest-impact wins first.

Both options are available. We can deliver a one-time consulting sprint — audit, strategy, and implementation — or work with you on a monthly retainer to continuously optimise and evolve your digital systems as your business grows.

We adapt. Before proposing anything, we map your existing tools and integrations. Our goal is to build on what you already have — not force a complete overhaul. Most major business tools have APIs or native integrations we can connect to.